"I have been renting from Zuma now for 7 years. They are the most reputable company in Costa Rica, they give you the bottom line price up front, no hidden fees. The best part is if you rent for a whole week or more, they will pick you up at the airport and take you to your destination, this saves about 1 hour of driving to the other car rental locations and waiting in line to get your car."
Debbie Pierog, Florida Keys, USA
"We've rented vehicles from Zuma at least a dozen times and have always been very pleased. Zuma's vehicles are always clean, later-year models in great condition at a competitive rate (don't be fooled by low rates advertised by other agencies...they usually exclude mandatory insurance and taxes from their rates).
Warren, the General Manager, is always friendly, efficient and helpful. We always recommend Zuma to guests of our house on the Central Pacific coast because Zuma is based in Jaco (nearby just in case there is any problem like locking of keys in the vehicle) and they will generally include transportation to and from the SJO airport included in their low rates. First-time visitors especially appreciate having one of Zuma's friendly drivers meet them at the airport after a long flight and being able to relax while the driver makes the sometimes challenging drive through the mountains to the beach. We highly recommend Zuma Rental Car.
Beth & Jack Huffner
I have been renting from Zuma Car rental for over 6 years. I find Zuma very easy to deal with. Their quoted price includes everything, insurance, taxes. There are no surprises.
Warren the manager and his employees are very accommodating and will arrange pickup and drop off at the airport or nearby hotels at no extra cost. It's wonderful to see your name held up as you exit airport baggage with the car ready to go. No shuttle required to go to
another location and a line up to get the rental car. This saves at least an hour.
Upon request if you have space the Zuma employee will even drive you to and from jaco to the airport or nearby hotels.
There service has always been on time and very pleasant. With their office in jaco it's been great if need to make some last minute changes or just need a few pointers on The local area and country.
Tim Vann Zoost